As many times as the internet makes our job easier, there are times when everyone’s favorite search engine makes an HR manager’s life too complex.
In a misguided effort to stay productive and not miss work, more and more people use the Internet to search their symptoms for themselves or their children. A 2012 survey from The Pew Research Center’s Internet & American Life Project found that almost 35 percent of American Internet users self-diagnose using the Internet. Scarily, one in three of the people surveyed never confirmed their personal diagnoses with a medical professional.
Sometimes they misdiagnose themselves, and very often scare themselves with the information they find. Not only is this dangerous, but it also causes unnecessary anxiety and frustration for the patients and their families. It can also cause unnecessary expenses, especially when a home remedy is all that’s required.
HR managers can now direct their employees’ health concerns to a reliable and qualified medical professional. Continuwell offers expert telemedicine nurses and doctors that your employees can access from their desk, a field station, or sick bed.
If a sudden illness or injury occurs, they can seek guidance by calling the same nurse advice line trusted by doctors for more than 10 years. Continuwell has over 150 trained registered nurses that can assess symptoms using standardized, doctor-written protocols to determine the next steps for appropriate healthcare.
Access to Continuwell’s services has proven to reduce the number of hours employees spend in pursuit of answers to their health issues and questions, and increase the time happy and healthy employees can spend on their work responsibilities and living their lives. Employers using Continuwell report savings in unnecessary health expenses and improved employee morale.
The dangers of relying on scattershot internet research without the assistance of a medical professional include the difficulty of filtering information, finding credible resources, and controlling anxiety and misinformation.
It is difficult to filter the information on the Internet. The information on the Internet is seemingly endless. If you search “cramps,” you will find results pertaining to everything from aching muscles, to PMS and stomach diseases. While pages on obscure foreign bacterial infections are interesting, they’re probably not something you should concern yourself with right now unless you’ve just returned from Botswana.
It can be difficult to find credible resources on the Internet. Any person with Internet access can create a website and write anything they please. If your eyelid starts twitching as if you just downed 12 espressos, the first thing you might do is head over to the computer and type in “eyelid twitching causes.” Up pops 278K results. One of those links indicates that fortune has smiled upon you and the twitching will bring you a happy love life. Unfortunately, this is a random person’s fictional blog and not actual medical information.
Researching symptoms on the Internet often leads to more anxiety but no solution. The last thing you need is for your employees to worry for no real reason. Before anyone jumps to the conclusion that swollen ankles mean congestive heart failure, Continuwell’s telehealth nurses can help employees calmly reflect. Our nurses can gently ask for example, if last night involved a big, greasy cheeseburger and explain how that might contribute to swollen ankles the next day.
If symptoms persist or can’t be explained, employees can easily request a call from our nurses for follow-ups. Our nurses will also connect the caller with a physician if a prescription or further evaluation is needed. To ensure clear communication, the telemedicine doctor will have the nurse’s notes from the patient’s earlier calls to assist in safe, effective evaluation.
Since your employees can reach our nurses any time, and as often as they want, it’s possible to track a medical condition and treat it before it goes from simple to serious.
In essence, trying to self-diagnose to avoid taking a sick day can cause unnecessary anxiety and frustration for the patients and their families. It can also cause unnecessary expenses, especially when a home remedy is all that’s required.
Continuwell gives you the power to educate your employees towards better health and save money on unnecessary health expenses. Your employees can still use a website search to find more information quickly but only after they’ve received an accurate and helpful diagnosis from Continuwell.
Continuwell, no symptom too big or small.
Want to know how Continuwell can keep you well with 24/7 access to nurses?